General & Support

This section provides answers to some basic general Namecheap related questions.
How is my .EU domain affected by Brexit?
Namecheap account Inbox Messages
What should I do if a chat widget doesn't appear
How to recognize a spoof/phishing email
FAQ - Transfer of Russian customers services from Namecheap
Reporting grievances from India
What is a Reverse Proxy Server?
What is Anycast DNS and how it works?
How to safelist Namecheap emails
DSA Notice + Action Mechanism: Submission Guidelines
How does Namecheap investigate Suspected Email Abuse/Spam?
Cache
DMCA takedown request requirements
Domain name
Do search engines access Whois information?
Do you provide phone support?
Do you provide any support? What is your response time?
Do you have an affiliate program?
How and where can I file abuse complaints?
How can I enable/disable Two-Factor Authentication?
How can I find out about any maintenance or other issues related to your services?
How can I request support via email?
How do I initiate a dispute or complaint regarding Namecheap services
How do I leave feedback?
How do I sign up for a Namecheap account?
How to build an online presence
How to check if my ZIP/Postal code for Canadian address is correct?
How to take and share a screenshot
ICANN's Whois verification process
Most common Chrome browser errors
Features in the Namecheap Account Panel
Rights Under The GDPR
Rights Under the CCPA
What is Support PIN?
When should I contact the Namecheap Legal and Abuse department?
Where is your company located?

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