To set up Private Email account via IMAP/POP3/SMTP protocols, do the following:

1. Open Settings of your Android device and tap on Accounts menu in section Personal:



2. Tap on Add Account at the very bottom of the screen:



3. On the next screen you will need to choose whether you wish to configure IMAP or POP3 account.
Simply choose the desired option by tapping on Personal (IMAP) or Personal (POP3) correspondingly:



4. The next screen will prompt you to enter your email address. Make sure to type in full Private Email address:



5. Once done, tap Next to proceed to the next step.

6. Here you will need to indicate your email account password.

NOTE: if by any chance you do not remember your password, you can easily reset it using the following tutorial.



7. Here you will need need to type in correct IMAP/POP3 settings depending on the option you choose.
Make sure to use the following settings for IMAP:

Username: full email address
Password: password for this mailbox
Server: mail.privateemail.com  (please note that it should not be changed)
IMAP Port: 993
Security Type: SSL/TLS (Accept All certificates)



8. If you decided to use POP3 protocol, the following settings should be indicated:

Username: full email address
Password: password for this mailbox
Server: mail.privateemail.com (please note that it should not be changed)
POP3 Port: 995
Security Type: SSL/TLS (Accept All certificates)



9. Once done, tap Next to verify the settings and proceed to Outgoing Server settings menu.

10. Here you will need to fill in the corresponding fields as shown below:

SMTP Server: mail.privateemail.com (it should not be changed)
Port: 465
Security Type: SSL/TLS (Accept All certificates)
Username: full email address
Password: password for this mailbox



11. Once ready, tap Next to verify SMTP settings and finish the account setup:

 


That's it!

              
                      Need any help? Contact our HelpDesk