Many of the websites you visit are made up of thousands of media files, and sometimes it may take a while for a browser application to load all the website’s content. The first time you visit a site, your browser downloads the original resources of the website in order to make it load faster the next time you visit it. This process is called caching.
When changes to the website are made, you will need to refresh the cached information or view an uncached version. One way to do this quickly is to check the website in Incognito Mode or in another browser to see the most up-to-date information. You can also clear the browser’s cache to refresh the information and prevent the browser from opening the old, cached version of the website.
Note: In some cases, it may be required to clear browser cookies too. Please keep in mind that by doing so, you will be logged out from all websites, and your saved preferences will be erased. Therefore, we do not recommend clearing your cookies during an active chat conversation since it may lead to improper chat performance or a disconnect.
You can find the detailed instructions on how to clear cache in different browsers for mobile devices below.
Just click on the link you require to navigate:
1. Launch your browser; usually, it is Chrome.
2. Open the Menu and select Settings:
3. Navigate to the Privacy and security menu and select Clear browsing data:
4. Choose
Cached images and files >
Clear data:
Note: If you wish to clear cookies, choose the Cookies and site data option too.
iOS1. From the home screen, tap the
Settings button:
2. On the
Settings screen, tap the
Safari button:
3. Under the
Privacy section, choose
Clear History and Website Data:
4. On the confirmation screen, select
Clear History and Data:
Windows Phone1. From the
Start Screen, swipe the screen from right to left, scroll down to
Settings and tap it:
2. Swipe to
Applications, then scroll down and tap the
Internet Explorer option:
3. At the bottom of the screen tap the
delete history button:
That's it!
