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What should I do if I can’t use the Password Reset option because I do not remember my username/domain and the email address under the account is no longer valid?
We can only send the Password Reset email to the email address we have on file for your account. If you do not have access to it, please contact our Support Team and we will be glad to help you.
We treat security matters and questions of privacy extremely seriously at Namecheap. That is the reason why additional verification details may be required when you contact us.
