You cannot start the transfer process for a domain if there is already a pending transfer order in our system.
If there is a pending transfer currently in your Namecheap account, you must wait until that transfer is completed before starting the transfer process again. Otherwise, you may contact Namecheap support and request to cancel the current transfer.
Refund information
All Namecheap transfers are risk-free. In case of transfer failure, a full refund will be issued to your Namecheap account balance. This information can be found in your Namecheap account Dashboard.
Once all modifications are made and the domain name is prepared for transfer, you may resubmit the transfer at
Transfer domain name page. If you have a credit card or PayPal as a default payment method, make sure you change it to 'Account Funds' in 'Edit Order Details > Change Payment Details' menu before clicking 'Pay Now'.
If you paid for the transfer with a credit card or PayPal and no longer wish to transfer your domain, our Support Team will gladly assist in refunding your payment to the initial source of payment.
