This article is valid for both new plans (purchased on or after June 2, 2026) and legacy Private Email plans (purchased before June 2, 2026).
In order to renew your Namecheap Private Email subscription please do the following:
Here's a video tutorial for your convenience:
The text version of the guide
This method works if your subscription is in either the Active or Grace period. The Grace period is the first 30 days after your subscription expires.
If your subscription is already in the Redemption period (which starts after the Grace period ends), you will need to contact Support to renew it.
To renew Private Email during the Active or Grace period, go to the Private Email section of your Namecheap account. Find the domain associated with your Private Email subscription and click the Manage button next to it. Then, locate and click the Renew button.
To avoid downtime in the future, it’s recommended to enable Auto-Renew as well.
After clicking Renew, you will be redirected to the cart. Click the Confirm Order button, select your preferred payment method, verify that your receipt contact details are correct, and then click the Continue button.
1. Sign in to your Namecheap account.
2. Go to your
Account Dashboard and choose
Private Email menu in the left menu bar, or mouse over the
Account option in the upper right corner of the page and choose
Private Email:
3. Click on the Manage option next to the Private email service associated with the domain name in question:
4. Click on the Renew button at the end of the "Validity" row to renew your Private Email subscription:
Also, you can enable the Auto Renew option for your subscription to make sure your email service stays active and functioning.
In addition, you can renew your Private email plan in the Expiring Soon section.
Each item in this list represents a domain and all the associated products/services/apps that are expiring within the next 30 days. It is also possible to expand additional details below to see the statuses, actions and expiration date of the closest expiring item.
In order to renew your Private email plan in the Expiring Soon menu, simply add it to your cart and proceed to checkout:
NOTE: if you want to decrease the number of mailboxes before renewal, please contact our Customer Support Team.
That's it!
