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How to easily identify your Namecheap transactions

How to easily identify your Namecheap transactions

Your bank provides you with a statement with all your transactions in chronological order, so that you can review them easily.

Just like other companies, Namecheap uses a payment descriptor to refer to a specific payment. This helps you to identify a payment following a purchase.  

To make it easier for you to match a specific transaction with a purchase, we provide dynamic descriptors for every payment. Namecheap uses its brand name, along with a unique set of letters and digits, so you can quickly locate the right transaction.

How do I spot a dynamic descriptor?

Usually, a Namecheap transaction will appear like this on your bank statement:
NAME-CHEAP.COM*XXXXXX (The XXXXXX  part combines 6 letters and digits, and sometimes just letters).  

Why does my Namecheap transaction look different?

If your transaction looks slightly different from the above, it’s because some banks only show part of the descriptor. In most cases, this is due to a technical error.

However, if you’re suspicious of a transaction, please contact your bank and visit What should I do if I see an unrecognized charge?

When we’ll ask you for a payment descriptor

We treat the security of our customers' data as top priority. That’s why we use payment descriptors to uniquely identify a transaction.
We’ll request a payment descriptor from you in the following cases:
  • During payment verification
  • As part of account access verification
  • If you do not recognize a payment and we need to verify the transaction  
We hope this guide has provided you with enough details on how to successfully identify your Namecheap transactions. However, if you have any questions, please get in touch.

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What should I do if I see an unrecognized charge?
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