Temporary issues with the Private Email webmail/email client access

Dear Customers, We’re currently aware that some users are experiencing difficulties accessing the Private Email webmail https://privateemail.com. Additionally, you might receive error messages with the IMAP/POP3 access. Please rest assured that the website and our services are fully operational on our side. The issue appears to be related to certain Internet Service Providers (ISPs) or … Continue reading Temporary issues with the Private Email webmail/email client access

[Started] Production environment maintenance of EasyWP, April 17, 2025

Dear customers, We’d like to inform you about an upcoming maintenance in the Production environment on April 17th, 2025. The maintenance will take place for the ALIAS/IS addresses below, where we will perform the kernel upgrade:ingress-florina.easywp.com – 63.250.43.136 | 63.250.43.137ingress-fomalhaut.easywp.com – 63.250.43.138 | 63.250.43.139 Date: April 17th, 2025Start time: 3:30 AM EDT | 7:30 AM … Continue reading [Started] Production environment maintenance of EasyWP, April 17, 2025

[PLANNED] SCHEDULED SOFTWARE UPDATE ON SHARED HOSTING SERVERS |APRIL 18, 2025

Dear Customers, Please be informed that we are going to proceed with the software maintenance on Namecheap Shared Hosting in the UK location on Friday, April 18, 2025, at 4:00 AM EDT | 08:00 UTC.  The maintenance will ensure that the server continues to deliver optimum performance. Maintenance Window: 1 hourDowntime: up to 5 minutes Services impacted: … Continue reading [PLANNED] SCHEDULED SOFTWARE UPDATE ON SHARED HOSTING SERVERS |APRIL 18, 2025

[RESOLVED] Connectivity issues with CentralNIC Registry

Dear Customers, We are currently experiencing connectivity issues with the Centralnic Registry.  As a result, it may not be possible to register/renew/manage domains of the following TLDs: .BUILD .FANS .FM .HOST .INK .INC .ONLINE .PRESS .PW .SITE .SPACE .STORE .TECH .WEBSITE .WIKI .AR.COM .CN.COM .EU.COM .GB.COM .HU.COM .JPN.COM .KR.COM .QC.COM .RU.COM .SA.COM .SE.COM .UK.COM .UY.COM .ZA.COM .US.COM .DE.COM … Continue reading [RESOLVED] Connectivity issues with CentralNIC Registry

[PLANNED] SCHEDULED MYSQL SERVICE MAINTENANCE ON PREMIUM SERVER 262, April 20, 2025

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on our Premium Hosting Server 262 that will take place on Sunday, April 20, at 3:00 AM EST | 07:00 UTC. This maintenance is essential to ensure our system’s stability and performance. Maintenance window: 6 hoursExpected downtime: up to 4 hoursAffected service: MySQL … Continue reading [PLANNED] SCHEDULED MYSQL SERVICE MAINTENANCE ON PREMIUM SERVER 262, April 20, 2025

[PLANNED] SCHEDULED SOFTWARE UPDATE ON SHARED HOSTING SERVERS |APRIL 18, 2025

Dear Customers, Please be informed that we are going to proceed with upgrading cPanel from version 118 to 126 on our Namecheap Shared Hosting servers to keep our service up-to-date on Friday, April 18, 2025, at 4:00 AM EDT | 08:00 UTC.  This maintenance is required since cPanel version 118 is approaching its end of life. Affected … Continue reading [PLANNED] SCHEDULED SOFTWARE UPDATE ON SHARED HOSTING SERVERS |APRIL 18, 2025

[PLANNED] SCHEDULED MYSQL SERVICE MAINTENANCE ON PREMIUM SERVER 209, April 19, 2025

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on our Premium Hosting Server 209 that will take place on Saturday, April 19, at 3:00 AM EDT | 07:00 UTC. This maintenance is essential to ensure our system’s stability and performance. Maintenance window: 6 hours;Expected downtime: up to … Continue reading [PLANNED] SCHEDULED MYSQL SERVICE MAINTENANCE ON PREMIUM SERVER 209, April 19, 2025

[Planned] .CA DOMAINS REGISTRY SCHEDULED MAINTENANCE, April 17-18, 2025

Dear Customers, This notification is to inform you that CIRA, the Registry of .CA will perform a scheduled maintenance on April 17-18, 2025. The time frame for the maintenance is the following: April 17, 11:00 PM – April 18, 01:00 AM EDT | April 18, 03:00 – 05:00 UTC .CA domains availability checks, registrations, renewals, updates, and WHOIS … Continue reading [Planned] .CA DOMAINS REGISTRY SCHEDULED MAINTENANCE, April 17-18, 2025

[In progress] Database maintenance of EasyWP, April 14-18, 2025

Dear customers, We’d like to inform you about an database maintenance in the Production environment. It will take place on April 14, 2025, starting at 05:00 AM EDT | 09:00 UTC. Maintenance will happen on the websites, pointed to ingress daribow.ewp.live (IP addresses: 63.250.43.13 | 63.250.43.14) and ingress-derowd.ewp.live (IP addresses: 63.250.43.15 | 63.250.43.16) ALIAS records, where we will perform the customer databases migration from MySQL … Continue reading [In progress] Database maintenance of EasyWP, April 14-18, 2025

[PLANNED] SCHEDULED MIGRATION OF PREMIUM SERVERS 46, 60, 61, 82, 88 and 145 to DATUM | APRIL 19, 2025

Dear Customers, Please be informed that a scheduled migration of Premium Servers 46, 60, 61, 82, 88 and 145 to Datum data center will take place on Saturday, April 19, at 7:00 PM EDT | 23:00 UTC. The migration will ensure that the servers continue to deliver optimum performance. Affected services: all hosting services;Maintenance window: … Continue reading [PLANNED] SCHEDULED MIGRATION OF PREMIUM SERVERS 46, 60, 61, 82, 88 and 145 to DATUM | APRIL 19, 2025