[UPDATED] Issue with the trusted devices verification and password reset emails

General 10:39:am America/New_York

Dear Customers, Unfortunately, currently, we experience issues with Trusted Device and password reset emails delivery at namecheap.com. The related emails may be delivered with a delay. Our technical team is currently working to have the matter resolved as soon as possible. This post will be updated, once we have any news. This issue will not … Continue reading [UPDATED] Issue with the trusted devices verification and password reset emails →

[STARTED] HARDWARE MAINTENANCE ON VPS HOSTING (Migration from kvmnode56 to multiple kvmnodes) | August 31, 2026

Hosting, VPS 08:18:am America/New_York

Dear Customers, Please be informed that the maintenance will take place on Monday, August 31, at 08:20 AM EDT | 12:20 UTC. The main purpose of the maintenance is to ensure that the server continues to deliver optimum performance. Maintenance window: 4 days;Expected network downtime: up to 15 min per VM;Affected services: from kvmnode56 to multiple kvmnodes;Impact: during the … Continue reading [STARTED] HARDWARE MAINTENANCE ON VPS HOSTING (Migration from kvmnode56 to multiple kvmnodes) | August 31, 2026 →

[COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | AUGUST 31, 2026

Hosting, Shared Servers 01:10:pm America/New_York

Dear clients, We would like to inform you about the upcoming software maintenance that will take place on Monday, August 31, at 4:00 AM EDT | 08:00 UTC. Affected servers:– Regular: 176.Maintenance window: 6 hours.Expected downtime: up to 10 minutes, twice.Impact: the affected server will be unavailable during the downtime. Once maintenance starts, we will update you via this … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | AUGUST 31, 2026 →

[COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON VPS HOSTING | AUGUST 31, 2026

Hosting, VPS 11:05:am America/New_York

Dear Customers, Please be informed that the maintenance will take place on Monday, August 31, at 3:30 AM EDT | 07:30 UTC. The main purpose of the maintenance is to ensure that the server continues to deliver optimum performance. Maintenance window: 3 hours;Expected downtime: up to 10 minutes during reboot;Impact: SolusVM panel will be unavailable to customers during the downtime. … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON VPS HOSTING | AUGUST 31, 2026 →

[Resolved] Temporary Technical Issues with sending emails from Private Email webmail – August 31, 2026

Private email 09:50:pm America/New_York

Dear Customers, We regret to inform you that Private Email Service is experiencing a temporary issue with sending emails from Private Email accounts via Webmail. The emails you sent are currently delayed; they are not lost – we expect them to be sent soon. Workaround: Sending from email clients using an SMTP connection should not … Continue reading [Resolved] Temporary Technical Issues with sending emails from Private Email webmail – August 31, 2026 →

[RESOLVED] TEMPORARY NETWORK ISSUES BETWEEN CLOUDFLARE AND NAMECHEAP SHARED SERVERS | AUGUST 30, 2026

Hosting, Shared Servers 03:12:pm America/New_York

Dear Customers, There are some network issues between Cloudflare and Namecheap hosting servers. There might be “Cloudflare 522” errors on hosted websites. Our Technical team is investigating the matter. You can pause Cloudflare on your domains to get it sorted for now. Here is the needed guide: https://developers.cloudflare.com/fundamentals/manage-domains/pause-cloudflare/ Unfortunately, we do not have an ETA … Continue reading [RESOLVED] TEMPORARY NETWORK ISSUES BETWEEN CLOUDFLARE AND NAMECHEAP SHARED SERVERS | AUGUST 30, 2026 →

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | September 1, 2026

Hosting, Shared Servers 02:26:am America/New_York

Dear clients, We would like to inform you about the upcoming software maintenance that will take place on Tuesday, September 1, at 4:00 AM EDT | 08:00 UTC. Affected servers:– Regular: 332, 334.Maintenance window: 6 hours.Expected downtime: up to 10 minutes, twice.Impact: the affected server will be unavailable during the downtime. Once maintenance starts, we will update you … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED SERVERS | September 1, 2026 →

[Resolved] Technical issues with the SSL certificate management options – August 29, 2026

SSL 04:57:pm America/New_York

Dear Customers, We are currently experiencing issues with the SSL certificate management options. You may face a 500 error when accessing the “SSL Certificates” section of your Namecheap account dashboard. New SSL activations and reissues are resulting in errors. Additionally, you may face errors when trying to download your certificate. We are keeping in touch … Continue reading [Resolved] Technical issues with the SSL certificate management options – August 29, 2026 →

[Planned] Sectigo CA Scheduled Maintenance – September 5-6, 2026

SSL 12:32:am America/New_York

Dear customers, This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on September 5-6, 2026. The timeframe for maintenance is as follows: September 5, 23:00 – September 6, 01:00 UTCSeptember 5, 07:00 PM – 9:00 PM EDT The maintenance will not affect existing, new, pending, … Continue reading [Planned] Sectigo CA Scheduled Maintenance – September 5-6, 2026 →

[Rescheduled] Namecheap network maintenance on Production environment – September 1, 2026

Domains, General 11:15:am America/New_York

Dear Customers, We will be performing scheduled maintenance on September 1, 2026. During the maintenance window, our site, Namecheap.com, may be unavailable, respond more slowly than usual, or display error messages. Additionally, billing-related operations may fail during the maintenance window. Such cases will be processed by our Billing team afterwards. Please also note that this … Continue reading [Rescheduled] Namecheap network maintenance on Production environment – September 1, 2026 →