Dear Customers,
We would like to inform you about the upcoming webmail interface maintenance that will take place on Monday, March 31, 2025, at 4:00 AM EDT | 08:00 UTC. The primary purpose of this maintenance is to optimize the configuration of our servers so they remain up-to-date and continue to deliver optimal performance.
Maintenance Window: 24 hours
Downtime: up to 5 minutes
Affected servers:
Shared servers: 86, 286, 308, 900-902
Premium servers: 43, 118, 121, 126, 132, 138, 165, 171, 173, 201-202, 256, 266, 303, 900-903
Business servers: 17, 55, 141, 155-156, 900-902
Reseller servers: 60
Impact: the following services will not be available during the downtime period:
– Unavailable Webmail (Roundcube) interface (Except for the email clients)
– Calendars in Roundcube
** calendars events created during maintenance window will not be saved
Affected service: Webmail (Roundcube interface) on Namecheap Shared Hosting
We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.
Kind regards,
Namecheap Support Team
Update @ 4:00 AM EDT | 08:00 UTC, March 31
The maintenance has started.
Update @ 4:01 AM EDT | 08:01 UTC, April 1
The maintenance has been extended for 12 hours as it’s in progress. Our team is doing their best to get it finished. Thank you for your patience.
Update @ 4:08 PM EDT | 20:08 UTC, April 1
The maintenance has been extended for another 12 hours as it’s still in progress. Our team is doing their best to get it finished as soon as possible. Thank you for your patience.
Update @ 3:50 AM EDT | 07:50 UTC, April 2
The maintenance has been prolonged for 24 hours only for Premium 43 server. We sincerely apologize for the inconvenience. Thanks for your patience.