Dear Customers,
We want to inform you about the upcoming webmail interface maintenance that will take place on Tuesday, December 24, 2024, at 4:00 AM EST | 09:00 UTC. The primary purpose of this maintenance is to optimize the configuration of our servers so they remain up-to-date and continue to deliver optimal performance.
Maintenance window: 5 hours;
Downtime: up to 1 hour;
Affected servers:
– Shared server: 86, 153, 160-193, 195-214, 220-245, 247, 249-250.
– Premium servers: 43, 57, 79, 117-118, 121-122, 124-126, 128, 132, 138, 140-142, 156-194, 196-205, 207-220, 223-243, 246-250.
– Business servers: 17, 55, 71, 76, 141, 151-152, 153-154, 160-163.
– Reseller servers: 31, 37, 48, 52, 60-61, 66-68, 72.
Affected Services:
– Webmail (Roundcube) interface will be unavailable, except for the email clients;
– Calendars in Roundcube.
We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.
Kind regards,
Namecheap Support Team
@Update 4:00 AM EST | 09:00 UTC
The maintenance has been started.
Update @ 9:10 AM EST | 14:10 UTC
The maintenance has been completed.
However, the following servers were not processed during it:
– Shared: 86, 161
– Business: 17, 55, 141
– Premium: 43, 79, 118, 121, 126, 132, 138, 141, 165, 171, 173, 189, 201, 202
– Reseller: 60
We will re-schedule the maintenance to another date for these hosts. We bring our apologies for any possible inconveniences and thank you for your understanding.