Connectivity Issues with .CX Domains Registry

Dear Customers, We regret to inform you that we are facing connectivity issues with the Registry that operates .CX domains. As a result, registrations and renewals of .CX domains may not be processed correctly. You might face the “No free connections” or “Registry connection issue” errors. Your failed orders will be either refunded to the … Continue reading Connectivity Issues with .CX Domains Registry

[Planned] Scheduled Maintenance for Two-Factor Authentication feature on July 09–July 31, 2025

Dear Customers, Our communications service provider will be conducting a series of planned maintenance from July 9 to July 31, 2025. During the maintenance window, there may be intermittent delays or failures delivering SMS to United States and Canada handsets, which can affect the usage of the Two-Factor Authentication feature on our website, namely Namecheap … Continue reading [Planned] Scheduled Maintenance for Two-Factor Authentication feature on July 09–July 31, 2025

[Planned] Sectigo CA Scheduled Maintenance – July 12-13, 2025

Dear Customers, This announcement is to inform you about the forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on July 12-13, 2025. The timeframe for maintenance is as follows: July 12, 23:00 UTC – July 13, 01:00 UTCJuly 12, 07:00 PM – 9:00 PM EDT The maintenance will not affect existing, pending, … Continue reading [Planned] Sectigo CA Scheduled Maintenance – July 12-13, 2025

[Resolved] Issues with login via Two-Factor Authentication

Dear Customers, Unfortunately, we are experiencing issues with the Two-Factor Authentication feature currently. The authentication codes sent via SMS may not be delivered, making it impossible to log in to Namecheap accounts when using the SMS 2FA method. We are investigating the issues with our communication platform provider, and as soon as we have any … Continue reading [Resolved] Issues with login via Two-Factor Authentication

Issues with contact management of some TLDs

Dear Customers, We are currently experiencing issues with contact management of .how, .ski, .soy, .audio, .best, .bio, .black, .blue, .build, .buzz, .dz, .ceo, .christmas, .click, .com, .country, .diet, .flowers, .gift, .global, .help, .hosting, .kim, .link, .london, .ltd, .onl, .org, .pics, .pink, .property, .red, .sexy and .uno TLDs As a result, you may fail to update … Continue reading Issues with contact management of some TLDs

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 7, 2025

Dear Customers, Please be informed that the software maintenance on Shared servers will take place on Monday, July 7, 2025, at 4:00 AM EDT | 08:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 4 hoursAffected services: cPanel/Webmail services and websites can be non-accessible during the downtime periodExpected downtime: up to 20 minutes per … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 7, 2025

[Planned] .ECO Registry Scheduled Maintenance – July 10, 2025

Dear Customers, This is to let you know that the registry of .ECO domains will be processing scheduled maintenance on July 10, 2025. The time frame for the maintenance is as follows: 11:00 AM – 03:00 PM EDT | 15:00 – 19:00 UTC Domain availability checks, registrations, renewals, and update requests may not be possible throughout the maintenance window … Continue reading [Planned] .ECO Registry Scheduled Maintenance – July 10, 2025