[Planned] Sectigo CA Scheduled Maintenance – September 21-22, 2024

SSL 02:23:pm America/New_York

Dear Customers, This announcement is to inform you about the forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on September 21-22, 2024. The timeframe for maintenance is as follows: September 21, 23:00 – September 22, 3:00 UTCSeptember 21, 7:00 PM – 11:00 PM EDT The maintenance will not affect existing, new, pending, … Continue reading [Planned] Sectigo CA Scheduled Maintenance – September 21-22, 2024 →

Intermittent Connectivity Issues with the .ID Domains Registry

Domains 02:25:pm America/New_York

Dear Customers, We are currently experiencing intermittent connectivity issues with the .ID registry.  As a result, it may not be possible to register/renew/manage .ID domains. We have escalated the issue to the GMO registry, managing the .ID domain name zone globally, and waiting for the updates from them. Please allow some time for the issue … Continue reading Intermittent Connectivity Issues with the .ID Domains Registry →

[Planned] Namecheap Free Email Forwarding database upgrade, Sep 25, 2024

General 02:23:pm America/New_York

Dear Customers, This is to let you know that on September 25, 2024, we will be performing a scheduled Namecheap Free Email Forwarding database upgrade. The time frame for the maintenance is as follows: 03:00 – 04:30 AM EDT | 07:00 – 08:30 UTC Expected downtime: Free Email Forwarding settings changed via the Namecheap Account … Continue reading [Planned] Namecheap Free Email Forwarding database upgrade, Sep 25, 2024 →

[Resolved] Temporary Technical Issues with EasyWP Managed Hosting

Apps, EasyWP, Hosting 06:37:am America/New_York

Dear Customers, We are experiencing temporary issues with the EasyWP Managed Hosting. Some websites hosted on the EasyWP service can show 504 errors. The issue has been escalated to the responsible team so they can resolve it as soon as possible. Affected services: all EasyWP InfrastructureETA: no ETA We sincerely apologize for the inconvenience and … Continue reading [Resolved] Temporary Technical Issues with EasyWP Managed Hosting →

[COMPLETED] TEMPORARY NETWORK ISSUES WITH SMTP ON RESELLER SERVER 47 | SEPTEMBER 11, 2024

Hosting, Reseller Servers 07:21:am America/New_York

Dear customers, We regret to inform you that we are currently experiencing issues with the SMTP service functioning on Reseller Server 47. Users may fail to send emails to mailboxes located on the server. Unfortunately, we do not have an ETA regarding the issue resolution. Our dedicated team of technicians is actively investigating the situation … Continue reading [COMPLETED] TEMPORARY NETWORK ISSUES WITH SMTP ON RESELLER SERVER 47 | SEPTEMBER 11, 2024 →

[COMPLETED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C48 | September 13, 2024 

Dedicated Servers, Hosting 07:07:am America/New_York

Dear Customers, Please be informed that the maintenance will take place on Friday, September 13, at 2:00 AM EDT | 06:00 AM UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 2 hours; Expected network downtime: up to 20 mins; … Continue reading [COMPLETED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C48 | September 13, 2024  →

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED AND RESELLER HOSTING SERVERS | SEPTEMBER 17, 2024

Hosting, Reseller Servers, Shared Servers 11:38:am America/New_York

Dear Customers, Please be informed that the scheduled software maintenance on Shared and Reseller hosting servers will take place on Tuesday, September 17, at 4:00 AM EDT | 8:00 UTC. The primary purpose of this maintenance is to ensure our servers remain up-to-date and continue to deliver optimal performance. Maintenance window: 1 hour;Downtime: up to 5 … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED AND RESELLER HOSTING SERVERS | SEPTEMBER 17, 2024 →

[Resolved] Temporary Technical Issues with the EasyWP Dashboard

Apps, EasyWP, Hosting 12:27:am America/New_York

Dear Customers, We are experiencing temporary technical issues that affect the EasyWP Dashboard. As a result, the EasyWP dashboard may not be reachable or function partially. The issue has been escalated to the responsible team. We are working hard to resolve it in the shortest time.  ETA: There is no ETA for now. We will keep … Continue reading [Resolved] Temporary Technical Issues with the EasyWP Dashboard →

[Planned] Namecheap Private Email Maintenance – September 21, 2024

Private Email 03:07:pm America/New_York

Dear Customers, This is to inform you about an ongoing Private Email maintenance. The maintenance will take place on September 21, 2024, at 3:00 AM EDT | 7:00 UTC. Maintenance window: 2 hours. The following services will be unavailable: Webmail, DAV\CALDAV, Active Sync, IMAP/POP3/SMTP connections, and processing of billing orders. We are working diligently to … Continue reading [Planned] Namecheap Private Email Maintenance – September 21, 2024 →

[COMPLETED] SCHEDULED SOFTWARE UPDATE ON SHARED AND RESELLER HOSTING SERVERS | SEPTEMBER 12, 2024

Hosting, Reseller Servers, Shared Servers 10:19:am America/New_York

Dear Customers, Please be informed that we will perform a software update on our Namecheap Shared and Reseller Hosting Servers to keep our service up-to-date on Thursday, September 12th, at 4:00 AM EDT | 08:00 UTC. This maintenance will ensure that our servers continue to deliver optimum performance. Maintenance window: 1 hour;Affected services: cPanel/Webmail login pages can be unavailable; … Continue reading [COMPLETED] SCHEDULED SOFTWARE UPDATE ON SHARED AND RESELLER HOSTING SERVERS | SEPTEMBER 12, 2024 →