Dear customers,
We’d like to inform you about an upcoming maintenance in the Production environment on April 18th, 2025.
The maintenance will take place for the ALIAS/IS addresses below, where we will perform the kernel upgrade:
ingress-haven.easywp.com – 63.250.43.144 | 63.250.43.145
ingress-helicon.easywp.com – 63.250.43.146 | 63.250.43.147
Date: April 18th, 2025
Start time: 3:00 AM EDT | 7:00 AM UTC
End time: 10:00 AM EDT | 2:00 PM UTC
Service Impacted: EasyWP customer websites on ingress-haven.easywp.com (63.250.43.144 | 63.250.43.145) and
ingress-helicon.easywp.com (63.250.43.146 | 63.250.43.147). We expect that during the maintenance, websites will be unavailable for a few minutes.
The downtime will take place for every website at least once but may occur several times, each lasting about 1 minute. The exact time of the downtime start will differ for every website depending on the processing queue.
We will keep you updated through this status post. Thank you for understanding.
Should you have any questions, you are welcome to contact our Support Team.
Update @ 03:00 AM EDT | 07:00 UTC
The maintenance is in progress
Update @ 10:00 AM EDT | 14:00 UTC
The maintenance has been completed.