Dear Customers,
This is to inform you about an upcoming maintenance on our Jellyfish server. We are going to upgrade the cluster to a newer version.
The process will occur on July 6, 2024, at 4:00 AM EDT | 8:00 UTC. This upgrade is necessary in order to increase the service performance of our servers.
Maintenance window: 1 hour and 25 minutes.
The following services will be affected: All incoming mail flows via Jellyfish:
- Emails will be queued on the side of services, which use Jellyfish:
- Easy WP and Shared Hosting;
- Private Email (Part of emails filtered by Jellyfish).
- There also will be timeouts for Engagement Platform Email Services.
Expected Downtime: 1 hour and 10 minutes.
Please accept our sincere apologies for any inconvenience this may cause. Thank you for your patience and understanding in this matter.
Should you have any questions, feel free to contact our Support Team.
Kind regards,
Namecheap Support Team
Update on Saturday, July 6th 4:25 AM EDT | 8:25 UTC
The maintenance has been started with a delay of 25 minutes, please accept our topologies for the inconvenience.
Update on Saturday, July 6th 5:16 AM EDT | 9:16 UTC
The maintenance has been completed.