Dear Customers,
This is to let you know that on January 15, 2025, we will have a scheduled service maintenance on the upstream registration platform.
Domain availability checks, registrations, renewals, updates, and WHOIS availability checks may not be possible for the following TLDs: ai, .com.ai, .net.ai, .org.ai. We recommend not to trigger these service requests as they may result in partial or complete failure. DNS resolution for .AI domains will remain unaffected, domain names will continue to resolve normally.
The time frame for the maintenance was initially as follows:
January 15, 08:30 AM – 04:30 PM EST | January 15, 13:30 – 21:30 UTC
Please allow time until the maintenance is finished, and then feel free to register new domains.
Domain tranfers will not be available after the maintenance completion until:
January 16, 03:00 AM EST | January 16, 08:00 AM UTC
Should you have any questions or need additional clarifications, please contact our customer support team via chat or by email .
Thank you for your patience and understanding.