[Resolved] Issues with the Support Helpdesk – December 17, 2024

Dear Customers,

We regret to let you know that we are experiencing an issue with our support helpdesk. As a result, we are unable to assist you in chats.

Our team is investigating the issue, and we are doing our best to come back online.

Meanwhile, our Customer Support Team is providing support via Skype.

Emergency Skype accounts can be found below:

Domain Support:

namecheap1
namecheap2
namecheap3
namecheap4
namecheap5

Hosting Support:

namecheap6
namecheap7
namecheap8

SSL Support:
namecheap9

Domain Transfers Support: 
namecheap10

Hosting Transfers Support:
namecheap11

 
Managed WordPress Support:
NCsk15@outlook.com

Private Email Support:
live:.cid.19487adb22e4e066

Billing Support:
live:.cid.f4bb718e1b033727

We sincerely apologize for the inconvenience.

Stay tuned for updates in this post.

Kind regards,
Namecheap Support Team

Update @ 12:10 PM EST | 17:10 UTC

Dear customers,

We are glad to let you know that the issue is considered resolved.

Thank you for your patience and understanding.

Kind regards,

Namecheap Support Team