Dear Customers,
We’re currently aware that some users are experiencing difficulties accessing the Private Email webmail https://privateemail.com. Additionally, you might receive error messages with the IMAP/POP3 access. Please rest assured that the website and our services are fully operational on our side.
The issue appears to be related to certain Internet Service Providers (ISPs) or local DNS resolvers, which are temporarily unable to correctly resolve the domain name. This may result in the website appearing unavailable, even though it is online and functioning normally.
To restore access, we recommend switching to a reliable public DNS such as Google DNS (8.8.8.8) or Cloudflare DNS (1.1.1.1). Additionally, you can change to Free Public DNS as mentioned in our article: https://www.namecheap.com/dns/free-public-dns/#how
To our deepest regret, we do not have an ETA here.
Update @ 9:40 PM EDT | 01:40 UTC
Unfortunately, we do not have any ETA so far. We will surely keep you updated on the progress.
We appreciate your understanding and patience while this is resolved on the provider’s side.