[COMPLETED] SCHEDULED SOFTWARE UPDATE ON SHARED HOSTING SERVERS | APRIL 18, 2025

Dear Customers,

Please be informed that we are going to proceed with upgrading cPanel from version 118 to 126 on our Namecheap Shared Hosting servers to keep our service up-to-date on Friday, April 18, 2025, at 4:00 AM EDT | 08:00 UTC.  This maintenance is required since cPanel version 118 is approaching its end of life.

Affected services: all cPanel-related services can be unavailable during the downtime period (e.g., cPanel/Webmail login links).
However, websites/web servers/MySQL will be working properly.

Maintenance Window: 5 hours
Downtime: up to 5 minutes

Impact:

  1. The “Calendars and Contacts” and “Calendar Delegation” menus will be changed to “Calendars and Contacts Configuration”, “Calendars and Contacts Sharing”, and “Calendars and Contacts Management” menus.
    As a result, clients that use calendar clients will need to re-login to their calendars after the maintenance to ensure they continue syncing with the settings from the server (Webmail calendars).
  2. cPanel 126 version supports both MySQL and MariaDB. Therefore, the naming of database-related features will be changed accordingly.

    Affected servers:

    Regular Shared:
    153, 160, 161, 162, 163, 164, 165, 166, 167, 168, 169, 170, 171, 172, 173, 174, 175, 176, 177, 178, 179, 180, 181, 182, 183, 184, 185, 186, 187, 188, 189, 190, 191, 192, 193, 195, 196, 197, 198, 199, 200, 201, 202, 203, 204, 205, 206, 207, 208, 209, 210, 211, 212, 213, 214, 220, 221, 222, 223, 224, 225, 226, 227, 228, 229, 230, 231, 232, 233, 234, 235, 236, 237, 238, 239, 240, 241, 242, 243, 244, 245, 247, 249, 250

    Premium:
    156, 157, 158, 159, 160, 161, 162, 163, 164, 165, 166, 167, 168, 169, 170, 171, 172, 173, 174, 175, 176, 177, 178, 179, 180, 181, 182, 183, 184, 185, 186, 187, 188, 189, 190, 191, 192, 193, 194, 196, 197, 198, 199, 200, 201, 202, 203, 204, 205, 207, 208, 209, 210, 211, 212, 213, 214, 215, 216, 217, 218, 219, 220, 223, 224, 225, 226, 227, 228, 229, 230, 231, 232, 233, 234, 235, 236, 237, 238, 239, 240, 241, 242, 243, 246, 247, 248, 249, 250

    Business:
    151, 152, 153, 154, 160, 161, 162, 163

    We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

    Kind regards,
    Namecheap Support Team

    Update @ 4:00 AM EDT | 08:00 UTC
    The maintenance has been started.

    Update @ 8:05 AM EDT | 12:05 UTC
    The maintenance has been finished. Thanks for your patience.