[UPDATED] SCHEDULED WEBMAIL INTERFACE MAINTENANCE ON SHARED, PREMIUM, BUSINESS AND RESELLER HOSTING SERVERS | MARCH 31, 2025

Dear Customers, We would like to inform you about the upcoming webmail interface maintenance that will take place on Monday, March 31, 2025, at 4:00 AM EDT | 08:00  UTC. The primary purpose of this maintenance is to optimize the configuration of our servers so they remain up-to-date and continue to deliver optimal performance. Maintenance Window: … Continue reading [UPDATED] SCHEDULED WEBMAIL INTERFACE MAINTENANCE ON SHARED, PREMIUM, BUSINESS AND RESELLER HOSTING SERVERS | MARCH 31, 2025

[Planned] Chat and Email Support Helpdesk Maintenance – April 2, 2025

Dear Customers, We will perform scheduled maintenance on our support helpdesk server on April 2, 2025. Unfortunately, we will be unable to assist you in chats and emails during this period. The estimated timeframe of the maintenance is as follows: 06:00 – 07:00 UTC | 02:00 – 03:00 EDT During the maintenance window, our Support … Continue reading [Planned] Chat and Email Support Helpdesk Maintenance – April 2, 2025

[Resolved] Temporary issues with purchasing new EasyWP subscriptions from the domain search page

Dear Customers, We are experiencing temporary issues with purchasing new EasyWP managed hosting subscriptions as an add-on product on the domain search page. As a workaround, a new EasyWP subscription can be purchased on the following pages: Our technicians are working on the issue and doing their best to resolve it. We will keep you … Continue reading [Resolved] Temporary issues with purchasing new EasyWP subscriptions from the domain search page

[Updated] Database maintenance of EasyWP, March 5-7, March 14, March 18, April 1, 2025

Dear customers, We’d like to inform you about an database maintenance in the Production environment. It will take place on March 5, 2025, starting at 10:00 AM EST | 15:00 UTC. Maintenance will happen on the websites, pointed to ingress daribow.ewp.live (IP addresses: 63.250.43.13 | 63.250.43.14) and ingress-derowd.ewp.live (IP addresses: 63.250.43.15 | 63.250.43.16) ALIAS records, where we will perform the customer databases migration from MySQL … Continue reading [Updated] Database maintenance of EasyWP, March 5-7, March 14, March 18, April 1, 2025

[PLANNED] SCHEDULED MIGRATION OF BUSINESS SERVER 25 to DATUM | APRIL 6, 2025

Dear Customers, Please be informed that a scheduled migration of Business Server 25 to the Datum data center will take place on Sunday, April 6, at 7:00 PM EDT | 23:00 UTC. The migration will ensure that the servers continue to deliver optimum performance. Affected services: all hosting services;Maintenance window: 5 hours;Expected downtime: up to … Continue reading [PLANNED] SCHEDULED MIGRATION OF BUSINESS SERVER 25 to DATUM | APRIL 6, 2025

[COMPLETED] SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C24 | April 1, 2025

Dear Customers, Please be informed that the maintenance will take place on Tuesday, April 1, at 2:00 AM EDT | 06:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 3 hours;Expected network downtime: up to 1 hour;Affected services: Public … Continue reading [COMPLETED] SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C24 | April 1, 2025

[PLANNED] PRIVATE EMAIL MAINTENANCE | April 5, 2025

Dear Customers, This announcement is to inform you about forthcoming maintenance that is going to take place at Private Email service on April 5, 2025. Date: April 5, 2025Time: 03:00 AM EDT (10:00 AM EEST)Expected downtime: 2 hours Services Impacted: the webmail, DAV\CALDAV, Active Sync, and processing of billing orders will be unavailable or unstable … Continue reading [PLANNED] PRIVATE EMAIL MAINTENANCE | April 5, 2025

[Planned] .COM, .NET Scheduled Registry Maintenance on April 5-6, 2025

Dear Customers, This is to let you know that on April 5-6, Verisign, the registry of .COM, .NET domains will be processing a scheduled production maintenance. The time frame for the maintenance is as follows: April 5, 09:00 PM – 09:45 PM EDT | April 6, 01:00 – 01:45 UTC Domain availability checks, registrations, renewals, transfers, updates, and WHOIS will not be possible throughout … Continue reading [Planned] .COM, .NET Scheduled Registry Maintenance on April 5-6, 2025

[Planned] Sectigo CA Scheduled Maintenance – April 5-6, 2025

Dear Customers, This announcement is to inform you about a forthcoming scheduled maintenance, which will take place at Sectigo Certificate Authority on April 5-6, 2025. The timeframe for maintenance is as follows: April 5, 22:59 UTC – April 6, 01:00 UTCApril 5, 6:59 PM – 9:00 PM EDT The maintenance will not affect existing, new, … Continue reading [Planned] Sectigo CA Scheduled Maintenance – April 5-6, 2025

[PLANNED] SCHEDULED MIGRATION OF SHARED SERVER 249 TO STORPOOL | APRIL 13, 2025

Dear Customers, Please be informed that a scheduled migration to StorPool on Shared Server 249 will take place on Sunday, April 13, at 4:00 AM EDT | 8:00 AM UTC. The migration will ensure that the server continues to deliver optimum performance. Affected services: all services;Maintenance window: 6 hours;Expected downtime: up to 4 hours. We sincerely apologize for the inconvenience and … Continue reading [PLANNED] SCHEDULED MIGRATION OF SHARED SERVER 249 TO STORPOOL | APRIL 13, 2025