[PLANNED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL | May 7, 2026

Dear Customers, Please be informed that the scheduled Autobackup tool maintenance on Premium and Business hosting servers will take place on Thursday, May 7, at 06:00 AM EDT | 10:00 UTC. The primary purpose of this maintenance is to ensure the server remains up-to-date and continues to deliver optimal performance. Affected servers: Premium: 17, 18, 46, 60, 61, 82, … Continue reading [PLANNED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL | May 7, 2026

[RESOLVED] CRITICAL SECURITY VULNERABILITY WITH CPANEL/WHM, APRIL 28, 2026

Dear Customers, We regret to inform you that a critical security vulnerability has been identified in cPanel software affecting all currently supported versions. This vulnerability relates to an authentication login exploit that could allow unauthorized access to the control panel. As an immediate precautionary measure, we have applied a firewall rule to block access to … Continue reading [RESOLVED] CRITICAL SECURITY VULNERABILITY WITH CPANEL/WHM, APRIL 28, 2026

[Completed] SCHEDULED PRIVATE EMAIL MAINTENANCE: INFRASTRUCTURE TESTING | April 27 to 30, 2026

Dear Customers, We would like to inform you about upcoming infrastructure testing that will take place on the following dates: Each session may last up to 2 hours. Services impact:No downtime or data loss is expected. However, during the testing window, some users may experience slower response times, including delays in webmail access and authentication-related … Continue reading [Completed] SCHEDULED PRIVATE EMAIL MAINTENANCE: INFRASTRUCTURE TESTING | April 27 to 30, 2026

[Resolved] Emergency Software maintenance on Namecheap Shared Hosting Server 174 | April 27, 2026

Dear Customers, We regret to let you know that we are going to perform emergency maintenance on Shared Hosting Server 174. Maintenance window: 4 hours.Possible impact: during the maintenance window, the services on the server may work with interruptions or face downtime.Expected downtime: up to an hour total. Affected services: the server will be rebooted, and … Continue reading [Resolved] Emergency Software maintenance on Namecheap Shared Hosting Server 174 | April 27, 2026

[COMPLETED] Namecheap Blog page Maintenance – April 30, 2026

Dear Customers, We will perform a scheduled maintenance of our Blog page ( https://www.namecheap.com/blog/ ) to upgrade the systems. The time frame of the maintenance is as follows: 04:00 – 05:40 AM EDT | 08:00 – 09:40 UTC During the maintenance window, our blog page will be unavailable. Namecheap website will be available and working as … Continue reading [COMPLETED] Namecheap Blog page Maintenance – April 30, 2026

[Resolved] TEMPORARY TECHNICAL ISSUES WITH EasyWP WEBSITES POINTED to ingress-florina.easywp.com and ingress-fomalhaut.easywp.com

Dear Customers, We are experiencing temporary issues with the websites hosted with the EasyWP service. The issue has been escalated to the responsible team to have it resolved as soon as possible. Websites pointed to the IP addresses below may load slowly or resolve an error:ingress-florina.easywp.com – 63.250.43.136 | 63.250.43.137ingress-fomalhaut.easywp.com – 63.250.43.138 | 63.250.43.139 Unfortunately, … Continue reading [Resolved] TEMPORARY TECHNICAL ISSUES WITH EasyWP WEBSITES POINTED to ingress-florina.easywp.com and ingress-fomalhaut.easywp.com

[COMPLETED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C48, C49, C50 | APRIL 30, 2026

Dear Customers, Please be informed that the maintenance will take place on Thursday, April 30, at 2:30 AM EDT | 6:30 UTC. The main purpose of the maintenance is to ensure that the power equipment in the cabinet continues to deliver optimum performance. Maintenance window: 2 hours;Expected downtime: up to 15 minutes;Affected services: Dedicated hosting public network services. We sincerely … Continue reading [COMPLETED] HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C48, C49, C50 | APRIL 30, 2026

[PLANNED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL ON PREMIUM SERVER 356 | May 7, 2026

Dear Customers, Please be informed that the scheduled Autobackup tool maintenance on Premium server 356 will take place on Wednesday, May 7, at 03:30 AM EDT | 07:30 UTC. The primary purpose of this maintenance is to ensure the server remains up-to-date and continues to deliver optimal performance. Affected server: Premium 356Affected services: AutoBackup Tool (PHX location)Maintenance window: 3 hours 15 minutesExpected … Continue reading [PLANNED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL ON PREMIUM SERVER 356 | May 7, 2026

[PLANNED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL ON PREMIUM SERVER 355 | May 7, 2026

Dear Customers, Please be informed that the scheduled Autobackup tool maintenance on Premium server 355 will take place on Wednesday, May 7, at 03:00 AM EDT | 07:00 UTC. The primary purpose of this maintenance is to ensure the server remains up-to-date and continues to deliver optimal performance. Affected server: Premium 355Affected services: AutoBackup Tool (PHX location)Maintenance window: 3 hours 15 minutesExpected … Continue reading [PLANNED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL ON PREMIUM SERVER 355 | May 7, 2026

[PLANNED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL ON PREMIUM SERVER 354 | May 6, 2026

Dear Customers, Please be informed that the scheduled Autobackup tool maintenance on Premium server 354 will take place on Wednesday, May 6, at 06:30 AM EDT | 10:30 UTC. The primary purpose of this maintenance is to ensure the server remains up-to-date and continues to deliver optimal performance. Affected server: Premium 354Affected services: AutoBackup Tool (PHX location)Maintenance window: 3 hours … Continue reading [PLANNED] SCHEDULED MAINTENANCE OF THE AUTOBACKUP TOOL ON PREMIUM SERVER 354 | May 6, 2026