Issues with Softaculous and Webuzo

Dear Customers, Our Softaculous and Webuzo license provider is having technical issues on their side. As a result, we are not able to process the following Softaculous license-related cases:– requests for Softaculous/Webuzo license installation or cancellation for VPS and Dedicated Servers;– Softaculous/Webuzo provision to newly purchased VPS and Dedicated Servers. We sincerely apologize for the … Continue reading Issues with Softaculous and Webuzo

[Resolved] TEMPORARY HARDWARE ISSUES ON SHARED SERVER 255 | July 3, 2025

Dear customers, We regret to inform you that we are currently experiencing temporary hardware issues on Shared Server 255. The clients might experience time-out errors on hosted websites and cPanel accounts, mail service issues and malfunction of other server-related services. Unfortunately, we do not have an ETA regarding the issue resolution. Our dedicated team of technicians … Continue reading [Resolved] TEMPORARY HARDWARE ISSUES ON SHARED SERVER 255 | July 3, 2025

Connectivity issues with .cx and .la domains

 Dear Customers, We regret to inform you that the registry of .cx and .la domains is currently undergoing unscheduled maintenance. Registrations, renewals, or modifications of .cx and.la domains may not be executed correctly during this maintenance window. We’re currently in touch with our upstream providers and are doing our best to resolve the issue as … Continue reading Connectivity issues with .cx and .la domains

[Completed] Website maintenance on EasyWP, July 3, 2025

Dear customers, We’d like to inform you about an upcoming EasyWP maintenance in the Production environment on July 3nd, 2025, where we will perform the roll out of a new EasyWP image and apply changes to enable the support of the permanent custom configurations. We expect that during the maintenance, websites can be unavailable for … Continue reading [Completed] Website maintenance on EasyWP, July 3, 2025

Issues with contact management of some TLDs

Dear Customers, We are currently experiencing issues with contact management of .how, .ski, .soy, .audio, .best, .bio, .black, .blue, .build, .buzz, .dz, .ceo, .christmas, .click, .com, .country, .diet, .flowers, .gift, .global, .help, .hosting, .kim, .link, .london, .ltd, .onl, .org, .pics, .pink, .property, .red, .sexy and .uno TLDs As a result, you may fail to update … Continue reading Issues with contact management of some TLDs

[Completed] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 03, 2025

Dear Customers, Please be informed that the software maintenance on Shared servers will take place on Thursday, July 03, 2025, at 3:00 AM EDT | 07:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 7 hoursAffected services: cPanel/Webmail services and websites can be non-accessible during the downtime periodExpected downtime: up to 15 minutes per … Continue reading [Completed] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 03, 2025

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 7, 2025

Dear Customers, Please be informed that the software maintenance on Shared servers will take place on Monday, July 7, 2025, at 4:00 AM EDT | 08:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 4 hoursAffected services: cPanel/Webmail services and websites can be non-accessible during the downtime periodExpected downtime: up to 20 minutes per … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 7, 2025

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON BUSINESS SHARED HOSTING SERVERS | JULY 4, 2025

Dear Customers, Please be informed that the software maintenance on Shared servers will take place on Friday, July 4, 2025, at 3:00 AM EDT | 07:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 4 hoursAffected services: cPanel/Webmail services and websites can be non-accessible during the downtime periodExpected downtime: up to 15 minutes per … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON BUSINESS SHARED HOSTING SERVERS | JULY 4, 2025

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 4, 2025

Dear Customers, Please be informed that the software maintenance on Shared servers will take place on Friday, July 4, 2025, at 4:00 AM EDT | 08:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. Maintenance window: 3 hours 30 minutesAffected services: cPanel/Webmail services and websites can be non-accessible during the downtime periodExpected downtime: up to 20 … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 4, 2025

[COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 03, 2025

Dear Customers, Please be informed that the software maintenance on Shared servers will take place on Thursday, July 03, 2025, at 4:00 AM EDT | 08:00 UTC. This maintenance will ensure long-term support, security updates, and compatibility with our infrastructure. We sincerely apologize for the inconvenience and thank you for your patience and understanding. Maintenance window: 2 hours 30 minutesAffected … Continue reading [COMPLETED] SCHEDULED SOFTWARE MAINTENANCE ON SHARED HOSTING SERVERS | JULY 03, 2025