{"/api/v1/legalpages-api/posts/read:\"{\\\"slug\\\":\\\"copyright-trademark-policies\\\",\\\"categorySlug\\\":\\\"general\\\"}\"":{"body":{"title":"Copyright and Trademark Policies","slug":"copyright-trademark-policies","stickyMenu":[],"content":[{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>At Namecheap, we have developed policies over the years which ensure that we respond responsibly to copyright and trademark complaints made to us regarding domains and hosted content, and that we do so in a manner that respects our customer. As such, our policies include notifying the customer of a complaint and forwarding the details of the complaint unless otherwise prohibited by law.\u003c/p>\n","innerContent":["\n\u003cp>At Namecheap, we have developed policies over the years which ensure that we respond responsibly to copyright and trademark complaints made to us regarding domains and hosted content, and that we do so in a manner that respects our customer. As such, our policies include notifying the customer of a complaint and forwarding the details of the complaint unless otherwise prohibited by law.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>\u003cstrong>NOTICE: \u003c/strong>\u003c/p>\n","innerContent":["\n\u003cp>\u003cstrong>NOTICE: \u003c/strong>\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>\u003cstrong>Sharing Personal Information\u003c/strong>. When utilizing our copyright and trademark complaint procedures, you acknowledge and agree that Namecheap can share Your complaint with the relevant customer. You further attest that you are authorized to share with Namecheap all personal information contained therein and that such authorization includes Namecheap’s processing of said personal information. Processing shall include retention and disclosure as is useful or needed to otherwise address the submitted complaint as determined by Namecheap in its sole discretion.\u003c/p>\n","innerContent":["\n\u003cp>\u003cstrong>Sharing Personal Information\u003c/strong>. When utilizing our copyright and trademark complaint procedures, you acknowledge and agree that Namecheap can share Your complaint with the relevant customer. You further attest that you are authorized to share with Namecheap all personal information contained therein and that such authorization includes Namecheap’s processing of said personal information. Processing shall include retention and disclosure as is useful or needed to otherwise address the submitted complaint as determined by Namecheap in its sole discretion.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>\u003cstrong>No Rights Established\u003c/strong>. These policies do not create or establish third party rights, including rights as to customers, that are not otherwise established by applicable law. Namecheap reserves the right to determine, in its sole discretion, what laws are applicable to a given situation and whether the legal standards that apply to a submission have been met.\u003c/p>\n","innerContent":["\n\u003cp>\u003cstrong>No Rights Established\u003c/strong>. These policies do not create or establish third party rights, including rights as to customers, that are not otherwise established by applicable law. Namecheap reserves the right to determine, in its sole discretion, what laws are applicable to a given situation and whether the legal standards that apply to a submission have been met.\u003c/p>\n"]},{"blockName":"core/heading","attrs":{"stickyMenuId":"5c7c570d-a8b7-42af-a0e2-ccead2679bc2"},"innerBlocks":[],"innerHTML":"\n\u003ch2 class=\"wp-block-heading\" id=\"d-014-f-470-6-e-95-4-b-88-be-9-b-d-500-c-12128-f-2\">Copyright Complaints: DMCA\u003c/h2>\n","innerContent":["\n\u003ch2 class=\"wp-block-heading\" id=\"d-014-f-470-6-e-95-4-b-88-be-9-b-d-500-c-12128-f-2\">Copyright Complaints: DMCA\u003c/h2>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>Copyright complaints may be submitted for website content that uses Namecheap hosting services. If a website does not use Namecheap as its hosting provider, Namecheap has no access to or ability to take action on the alleged infringing content. You must direct your complaint to the proper hosting provider. \u003c/p>\n","innerContent":["\n\u003cp>Copyright complaints may be submitted for website content that uses Namecheap hosting services. If a website does not use Namecheap as its hosting provider, Namecheap has no access to or ability to take action on the alleged infringing content. You must direct your complaint to the proper hosting provider. \u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>Copyright claims are covered by the Digital Millennium Copyright Act (“DMCA”), whereby a copyright holder may issue a formal complaint known as a DMCA Takedown Notice. If you believe that you have a valid copyright claim related to a Namecheap customer, you may submit a DMCA Takedown Notice in accordance with this policy by sending an email to \u003ca href=\"mailto:dmca@namecheap.com\">dmca@namecheap.com\u003c/a>.\u003c/p>\n","innerContent":["\n\u003cp>Copyright claims are covered by the Digital Millennium Copyright Act (“DMCA”), whereby a copyright holder may issue a formal complaint known as a DMCA Takedown Notice. If you believe that you have a valid copyright claim related to a Namecheap customer, you may submit a DMCA Takedown Notice in accordance with this policy by sending an email to \u003ca href=\"mailto:dmca@namecheap.com\">dmca@namecheap.com\u003c/a>.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>A. \u003cu>DMCA Takedown Notice.\u003c/u> \u003c/p>\n","innerContent":["\n\u003cp>A. \u003cu>DMCA Takedown Notice.\u003c/u> \u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>If we receive a DMCA notice from a copyright holder regarding hosted content, we will follow the requirements set in place by the DMCA. When you submit a notice, you must make sure the notice is DMCA-compliant. \u003c/p>\n","innerContent":["\n\u003cp>If we receive a DMCA notice from a copyright holder regarding hosted content, we will follow the requirements set in place by the DMCA. When you submit a notice, you must make sure the notice is DMCA-compliant. \u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>At a minimum, it must include:\u003c/p>\n","innerContent":["\n\u003cp>At a minimum, it must include:\u003c/p>\n"]},{"blockName":"core/list","attrs":{"ordered":true,"className":"gb-list-numeric"},"innerBlocks":[{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Specification of Copyrighted Content. Identification of the work which is claimed to be copyrighted and infringed, or, if multiple copyrighted works at a single online site are covered by the notification, a representative list of such works at that site.\u003c/li>\n","innerContent":["\n\u003cli>Specification of Copyrighted Content. Identification of the work which is claimed to be copyrighted and infringed, or, if multiple copyrighted works at a single online site are covered by the notification, a representative list of such works at that site.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Location of Infringing Material. Identification of the material that is claimed to be infringing, or to be the subject of infringing activity, and that is to be removed, or access to which is to be disabled, and information reasonably sufficient to permit Namecheap to locate the material. This must include the specific URLs for each infringing instance.\u003c/li>\n","innerContent":["\n\u003cli>Location of Infringing Material. Identification of the material that is claimed to be infringing, or to be the subject of infringing activity, and that is to be removed, or access to which is to be disabled, and information reasonably sufficient to permit Namecheap to locate the material. This must include the specific URLs for each infringing instance.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Contact Information for the Complaining Party. Information reasonably sufficient to permit Namecheap to contact the complaining party, such as name, address, and telephone number, as well as facsimile number and email, if available, at which the complaining party may be contacted. This information must be provided within the DMCA Notice and it must provide a way for Namecheap and/or the respective customer to contact the complaining party. \u003c/li>\n","innerContent":["\n\u003cli>Contact Information for the Complaining Party. Information reasonably sufficient to permit Namecheap to contact the complaining party, such as name, address, and telephone number, as well as facsimile number and email, if available, at which the complaining party may be contacted. This information must be provided within the DMCA Notice and it must provide a way for Namecheap and/or the respective customer to contact the complaining party. \u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Good Faith Statement. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.\u003c/li>\n","innerContent":["\n\u003cli>Good Faith Statement. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Statement Under Perjury. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the copyright owner of an exclusive right that is allegedly being infringed.\u003c/li>\n","innerContent":["\n\u003cli>Statement Under Perjury. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the copyright owner of an exclusive right that is allegedly being infringed.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Signature. A physical or electronic signature of the complaining party or its agent.\u003c/li>\n","innerContent":["\n\u003cli>Signature. A physical or electronic signature of the complaining party or its agent.\u003c/li>\n"]}],"innerHTML":"\n\u003col class=\"gb-list-numeric\">\n\n\n\n\n\n\n\n\n\n\u003c/ol>\n","innerContent":["\n\u003col class=\"gb-list-numeric\">",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"\u003c/ol>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>Upon receipt, we will confirm that we provide website hosting services. If we do and the DMCA Takedown Notice is compliant with the mandated information (as outlined above), Namecheap will forward your DMCA Notice to our customer. \u003c/p>\n","innerContent":["\n\u003cp>Upon receipt, we will confirm that we provide website hosting services. If we do and the DMCA Takedown Notice is compliant with the mandated information (as outlined above), Namecheap will forward your DMCA Notice to our customer. \u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>If the DMCA notice relates to content hosted on our servers, we will temporarily remove, or disable access to, the disputed content.\u003c/p>\n","innerContent":["\n\u003cp>If the DMCA notice relates to content hosted on our servers, we will temporarily remove, or disable access to, the disputed content.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>As per the DMCA guidelines, our customer has the opportunity to provide a DMCA Counter-Notice. If our customer has Counter-Noticed a DMCA Notice in reference to specific works, we will restore any disputed works promptly upon Counter-Notice (as described below) and provide you with a copy of such Counter-Notice.\u003c/p>\n","innerContent":["\n\u003cp>As per the DMCA guidelines, our customer has the opportunity to provide a DMCA Counter-Notice. If our customer has Counter-Noticed a DMCA Notice in reference to specific works, we will restore any disputed works promptly upon Counter-Notice (as described below) and provide you with a copy of such Counter-Notice.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>Repeat Offenders. For successful DMCA Notice submissions, Namecheap will also consider whether the customer is a repeat offender. Namecheap will determine, in its sole discretion, whether a customer is a repeat offender under the DMCA.\u003c/p>\n","innerContent":["\n\u003cp>Repeat Offenders. For successful DMCA Notice submissions, Namecheap will also consider whether the customer is a repeat offender. Namecheap will determine, in its sole discretion, whether a customer is a repeat offender under the DMCA.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>B. \u003cu>DMCA Counter-Notice Procedure\u003c/u>.\u003c/p>\n","innerContent":["\n\u003cp>B. \u003cu>DMCA Counter-Notice Procedure\u003c/u>.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>If Namecheap receives a proper DMCA Takedown Notice from a copyright holder, we will email a copy of the notice to our customer to provide them with the opportunity to submit a DMCA Counter-Notice. We will advise our customer of the following:\u003c/p>\n","innerContent":["\n\u003cp>If Namecheap receives a proper DMCA Takedown Notice from a copyright holder, we will email a copy of the notice to our customer to provide them with the opportunity to submit a DMCA Counter-Notice. We will advise our customer of the following:\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>If Namecheap provides hosting services in respect of the disputed content, we will temporarily remove or disable access to that material due to notice of an alleged copyright infringement.\u003c/p>\n","innerContent":["\n\u003cp>If Namecheap provides hosting services in respect of the disputed content, we will temporarily remove or disable access to that material due to notice of an alleged copyright infringement.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>If you are a Namecheap customer and you believe that the identification of infringing content is in error, Namecheap suggests:\u003c/p>\n","innerContent":["\n\u003cp>If you are a Namecheap customer and you believe that the identification of infringing content is in error, Namecheap suggests:\u003c/p>\n"]},{"blockName":"core/list","attrs":{"ordered":true,"className":"gb-list-numeric"},"innerBlocks":[{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Contact the reporting copyright owner to resolve the matter. We recommend, as a first step, that you contact the reporter. If the reporting copyright owner agrees there is a mistake, they must email Namecheap at dmca@namecheap.com. The content which is the subject of the DMCA notice may then be reinstated.\u003c/li>\n","innerContent":["\n\u003cli>Contact the reporting copyright owner to resolve the matter. We recommend, as a first step, that you contact the reporter. If the reporting copyright owner agrees there is a mistake, they must email Namecheap at dmca@namecheap.com. The content which is the subject of the DMCA notice may then be reinstated.\u003c/li>\n"]}],"innerHTML":"\n\u003col class=\"gb-list-numeric\">\u003c/ol>\n","innerContent":["\n\u003col class=\"gb-list-numeric\">",null,"\u003c/ol>\n"]},{"blockName":"core/list","attrs":{"ordered":true,"start":2,"className":"gb-list-numeric"},"innerBlocks":[{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Submit a DMCA Counter-Notice. If it is not possible to come to an agreement with the reporting copyright owner, you may submit a DMCA Counter-Notice to Namecheap within ten (10) business days of the date that you were provided with the DMCA Notice. The Counter-Notice is a legal document and must comply with the requirements of the DMCA. \u003c/li>\n","innerContent":["\n\u003cli>Submit a DMCA Counter-Notice. If it is not possible to come to an agreement with the reporting copyright owner, you may submit a DMCA Counter-Notice to Namecheap within ten (10) business days of the date that you were provided with the DMCA Notice. The Counter-Notice is a legal document and must comply with the requirements of the DMCA. \u003c/li>\n"]}],"innerHTML":"\n\u003col start=\"2\" class=\"gb-list-numeric\">\u003c/ol>\n","innerContent":["\n\u003col start=\"2\" class=\"gb-list-numeric\">",null,"\u003c/ol>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>It must include the following:\u003c/p>\n","innerContent":["\n\u003cp>It must include the following:\u003c/p>\n"]},{"blockName":"core/list","attrs":{"ordered":true,"className":"gb-list-alpha"},"innerBlocks":[{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Contact Information. Contact information, including name, address, and telephone number, as well as facsimile number and email, if available.\u003c/li>\n","innerContent":["\n\u003cli>Contact Information. Contact information, including name, address, and telephone number, as well as facsimile number and email, if available.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Statement under Perjury. A statement, under penalty of perjury, that the party providing the Counter-Notice has a good faith belief that the material was removed or disabled as a result of mistake, or misidentification of the material to be removed or disabled.\u003c/li>\n","innerContent":["\n\u003cli>Statement under Perjury. A statement, under penalty of perjury, that the party providing the Counter-Notice has a good faith belief that the material was removed or disabled as a result of mistake, or misidentification of the material to be removed or disabled.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Previous Location of Alleged Infringing Material. Identification of the material that has been removed, or to which access has been disabled, and the location at which the material appeared before it was removed or access was disabled.\u003c/li>\n","innerContent":["\n\u003cli>Previous Location of Alleged Infringing Material. Identification of the material that has been removed, or to which access has been disabled, and the location at which the material appeared before it was removed or access was disabled.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Consent to Jurisdiction. A statement that the party providing the Counter-Notice consents to the jurisdiction of the United States District Court in which the address provided is located or, if that address is outside the United States, for the judicial district of Arizona, and that it will accept service of process from the complaining party or its agent.\u003c/li>\n","innerContent":["\n\u003cli>Consent to Jurisdiction. A statement that the party providing the Counter-Notice consents to the jurisdiction of the United States District Court in which the address provided is located or, if that address is outside the United States, for the judicial district of Arizona, and that it will accept service of process from the complaining party or its agent.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Signature. A physical or electronic signature of the party providing the Counter-Notice or its agent.\u003c/li>\n","innerContent":["\n\u003cli>Signature. A physical or electronic signature of the party providing the Counter-Notice or its agent.\u003c/li>\n"]}],"innerHTML":"\n\u003col class=\"gb-list-alpha\">\n\n\n\n\n\n\n\n\u003c/ol>\n","innerContent":["\n\u003col class=\"gb-list-alpha\">",null,"\n\n",null,"\n\n",null,"\n\n",null,"\n\n",null,"\u003c/ol>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>By submitting a Counter-Notice to Namecheap, you waive any legal or equitable rights or remedies you have, or may have, against Namecheap with respect to the Counter-Notice, any claims regarding any aspect of the disputed content and its publication and/or Namecheap's action in implementing a takedown or re-establishing the content, and you agree to indemnify and hold Namecheap, and its owners/operators and/or affiliates, harmless to the fullest extent allowed by law regarding all matters relating to the sending of a Counter-Notice.\u003c/p>\n","innerContent":["\n\u003cp>By submitting a Counter-Notice to Namecheap, you waive any legal or equitable rights or remedies you have, or may have, against Namecheap with respect to the Counter-Notice, any claims regarding any aspect of the disputed content and its publication and/or Namecheap's action in implementing a takedown or re-establishing the content, and you agree to indemnify and hold Namecheap, and its owners/operators and/or affiliates, harmless to the fullest extent allowed by law regarding all matters relating to the sending of a Counter-Notice.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>If our customer responds with a proper Counter-Notice, we will:\u003c/p>\n","innerContent":["\n\u003cp>If our customer responds with a proper Counter-Notice, we will:\u003c/p>\n"]},{"blockName":"core/list","attrs":{"ordered":true,"className":"gb-list-numeric"},"innerBlocks":[{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Provide a copy of that Counter-Notice to the complaining party.\u003c/li>\n","innerContent":["\n\u003cli>Provide a copy of that Counter-Notice to the complaining party.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Advise the complaining party that the disputed content will be reinstated in ten (10) business days unless Namecheap receives notice from the reporting copyright owner that he or she has filed an action against our customer under the DMCA in a court of competent jurisdiction for copyright infringement and is seeking a court order to restrain our customer from publishing the disputed content.\u003c/li>\n","innerContent":["\n\u003cli>Advise the complaining party that the disputed content will be reinstated in ten (10) business days unless Namecheap receives notice from the reporting copyright owner that he or she has filed an action against our customer under the DMCA in a court of competent jurisdiction for copyright infringement and is seeking a court order to restrain our customer from publishing the disputed content.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>If Namecheap does not receive such notification from the complaining party, we will replace the removed material, or cease disabling access to it, in not less than ten (10) business days and not more than fourteen (14) business days from receipt of our customer’s Counter-Notice.\u003c/li>\n","innerContent":["\n\u003cli>If Namecheap does not receive such notification from the complaining party, we will replace the removed material, or cease disabling access to it, in not less than ten (10) business days and not more than fourteen (14) business days from receipt of our customer’s Counter-Notice.\u003c/li>\n"]}],"innerHTML":"\n\u003col class=\"gb-list-numeric\">\n\n\n\n\u003c/ol>\n","innerContent":["\n\u003col class=\"gb-list-numeric\">",null,"\n\n",null,"\n\n",null,"\u003c/ol>\n"]},{"blockName":"core/list","attrs":{"className":"gb-list"},"innerBlocks":[{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>\u003c/li>\n","innerContent":["\n\u003cli>\u003c/li>\n"]}],"innerHTML":"\n\u003cul class=\"gb-list\">\u003c/ul>\n","innerContent":["\n\u003cul class=\"gb-list\">",null,"\u003c/ul>\n"]},{"blockName":"core/heading","attrs":{"stickyMenuId":"abe9a78a-b039-42e3-83d3-1dc3495e247d"},"innerBlocks":[],"innerHTML":"\n\u003ch2 class=\"wp-block-heading\" id=\"trademark-complaints\">Trademark Complaints\u003c/h2>\n","innerContent":["\n\u003ch2 class=\"wp-block-heading\" id=\"trademark-complaints\">Trademark Complaints\u003c/h2>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>Trademark complaints are outside the scope of a DMCA Takedown Notice. However, if you believe your trademark complaint may also constitute a copyright infringement, and it is published on a website using Namecheap’s hosting services, you may choose to submit your complaint according to the DMCA Takedown Notice procedure outlined above.\u003c/p>\n","innerContent":["\n\u003cp>Trademark complaints are outside the scope of a DMCA Takedown Notice. However, if you believe your trademark complaint may also constitute a copyright infringement, and it is published on a website using Namecheap’s hosting services, you may choose to submit your complaint according to the DMCA Takedown Notice procedure outlined above.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>Below is Namecheap’s procedure for processing trademark complaints in various scenarios.\u003c/p>\n","innerContent":["\n\u003cp>Below is Namecheap’s procedure for processing trademark complaints in various scenarios.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>1. \u003cu>Domain Names + UDRP\u003c/u>. If you believe that a domain name and its use violates your trademark, you may either pursue the matter in a U.S. court of law or have the matter adjudicated under the Uniform Domain Name Dispute Resolution Policy (“UDRP”) or, where available, the Uniform Rapid Suspension System (“URS”). These are the two forums for adjudicating such issues.\u003c/p>\n","innerContent":["\n\u003cp>1. \u003cu>Domain Names + UDRP\u003c/u>. If you believe that a domain name and its use violates your trademark, you may either pursue the matter in a U.S. court of law or have the matter adjudicated under the Uniform Domain Name Dispute Resolution Policy (“UDRP”) or, where available, the Uniform Rapid Suspension System (“URS”). These are the two forums for adjudicating such issues.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>The UDRP is a mandatory administrative proceeding adopted by the Internet Corporation for Assigned Names and Numbers (“ICANN”) to resolve disputes regarding the registration of domain names. All ICANN accredited registrars are required to follow the UDRP. As an ICANN accredited registrar, Namecheap and its customers are bound by the UDRP. Nothing in this policy should be construed to modify or supersede the UDRP. More information regarding the UDRP is available \u003ca href=\"https://www.namecheap.com/legal/domains/udrp/\">here\u003c/a> or \u003ca href=\"http://www.icann.org/udrp\">here\u003c/a>. Information about the URS is available \u003ca href=\"https://newgtlds.icann.org/en/applicants/urs\">here\u003c/a>.\u003c/p>\n","innerContent":["\n\u003cp>The UDRP is a mandatory administrative proceeding adopted by the Internet Corporation for Assigned Names and Numbers (“ICANN”) to resolve disputes regarding the registration of domain names. All ICANN accredited registrars are required to follow the UDRP. As an ICANN accredited registrar, Namecheap and its customers are bound by the UDRP. Nothing in this policy should be construed to modify or supersede the UDRP. More information regarding the UDRP is available \u003ca href=\"https://www.namecheap.com/legal/domains/udrp/\">here\u003c/a> or \u003ca href=\"http://www.icann.org/udrp\">here\u003c/a>. Information about the URS is available \u003ca href=\"https://newgtlds.icann.org/en/applicants/urs\">here\u003c/a>.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>2. \u003cu>Non-Domain Related Trademark Claims: Hosted Content\u003c/u>. If you believe that you have a trademark complaint that is not related to a domain name, and that does not fall under a copyright claim, you may submit a valid and formal notice of a trademark complaint as outlined below by sending an email to abuse@namecheap.com. When you submit a trademark complaint, you acknowledge and agree that we may forward your complaint to our customer. You further attest that you have authorization to share and instruct Namecheap to disclose any personal information contained therein and agree to hold Namecheap harmless for the processing of this personal information. It should include:\u003c/p>\n","innerContent":["\n\u003cp>2. \u003cu>Non-Domain Related Trademark Claims: Hosted Content\u003c/u>. If you believe that you have a trademark complaint that is not related to a domain name, and that does not fall under a copyright claim, you may submit a valid and formal notice of a trademark complaint as outlined below by sending an email to abuse@namecheap.com. When you submit a trademark complaint, you acknowledge and agree that we may forward your complaint to our customer. You further attest that you have authorization to share and instruct Namecheap to disclose any personal information contained therein and agree to hold Namecheap harmless for the processing of this personal information. It should include:\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>Details of the trademark or servicemark (“mark”) that is claimed to be infringed, including the registration number and jurisdiction or geographical area to which it applies.\u003c/p>\n","innerContent":["\n\u003cp>Details of the trademark or servicemark (“mark”) that is claimed to be infringed, including the registration number and jurisdiction or geographical area to which it applies.\u003c/p>\n"]},{"blockName":"core/list","attrs":{"className":"gb-list"},"innerBlocks":[{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>The name, address and telephone number of the owner of the mark.\u003c/li>\n","innerContent":["\n\u003cli>The name, address and telephone number of the owner of the mark.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>The goods and/or services covered by or offered under the mark.\u003c/li>\n","innerContent":["\n\u003cli>The goods and/or services covered by or offered under the mark.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>A description of how you believe the mark is being infringed, including the precise location of the infringing mark.\u003c/li>\n","innerContent":["\n\u003cli>A description of how you believe the mark is being infringed, including the precise location of the infringing mark.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Sufficient evidence that the owner of the website that is claimed to be infringing the mark is a Namecheap customer.\u003c/li>\n","innerContent":["\n\u003cli>Sufficient evidence that the owner of the website that is claimed to be infringing the mark is a Namecheap customer.\u003c/li>\n"]}],"innerHTML":"\n\u003cul class=\"gb-list\">\n\n\n\n\n\n\u003c/ul>\n","innerContent":["\n\u003cul class=\"gb-list\">",null,"\n\n",null,"\n\n",null,"\n\n",null,"\u003c/ul>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>You should be aware that, while we may forward your complaint to our customer, Namecheap cannot take any further action without a court order or a decision from UDRP, or URS. However, you are welcome to address your notice to the domain owner directly. Their contact details can be found by using the Namecheap WHOIS tool: \u003ca href=\"https://www.namecheap.com/domains/whois/\">https://www.namecheap.com/domains/whois/\u003c/a>\u003c/p>\n","innerContent":["\n\u003cp>You should be aware that, while we may forward your complaint to our customer, Namecheap cannot take any further action without a court order or a decision from UDRP, or URS. However, you are welcome to address your notice to the domain owner directly. Their contact details can be found by using the Namecheap WHOIS tool: \u003ca href=\"https://www.namecheap.com/domains/whois/\">https://www.namecheap.com/domains/whois/\u003c/a>\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>Note that the contact details of the domain owner may be hidden due to GDPR. In this case, you are welcome to click on the 'Contact domain holder' button and submit the corresponding form. For more information, visit the gdpr-info.eu website.\u003c/p>\n","innerContent":["\n\u003cp>Note that the contact details of the domain owner may be hidden due to GDPR. In this case, you are welcome to click on the 'Contact domain holder' button and submit the corresponding form. For more information, visit the gdpr-info.eu website.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>If the contact details are hidden by the WHOIS privacy protection service, feel free to send your email to the protected email address (like ****.protect@withheldforprivacy.com). It will be forwarded to the real email address of the domain holder. Please note that we do not guarantee that you will receive a response from our clients, as we cannot force them to enter into an email correspondence.\u003c/p>\n","innerContent":["\n\u003cp>If the contact details are hidden by the WHOIS privacy protection service, feel free to send your email to the protected email address (like ****.protect@withheldforprivacy.com). It will be forwarded to the real email address of the domain holder. Please note that we do not guarantee that you will receive a response from our clients, as we cannot force them to enter into an email correspondence.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>Please be informed that per our policy, WHOIS contact information protected by WithHeldForPrivacy protection service can be revealed only based on an official request from a court (refer to \u003ca href=\"https://www.namecheap.com/legal/general/court-order-and-subpoena-policy/\">https://www.namecheap.com/legal/general/court-order-and-subpoena-policy/\u003c/a>).\u003c/p>\n","innerContent":["\n\u003cp>Please be informed that per our policy, WHOIS contact information protected by WithHeldForPrivacy protection service can be revealed only based on an official request from a court (refer to \u003ca href=\"https://www.namecheap.com/legal/general/court-order-and-subpoena-policy/\">https://www.namecheap.com/legal/general/court-order-and-subpoena-policy/\u003c/a>).\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>\u003cstrong>Hosted Content + Non-US Jurisdictions \u003c/strong>\u003c/p>\n","innerContent":["\n\u003cp>\u003cstrong>Hosted Content + Non-US Jurisdictions \u003c/strong>\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>Namecheap is a US based company. We comply with US court orders and subpoenas related to allegations against hosted content. In limited circumstances, as determined by Namecheap in its sole discretion, we may comply with courts and/or reporting mechanisms that exist outside of the US. This includes procedures that may apply to Copyright and Trademark claims. \u003c/p>\n","innerContent":["\n\u003cp>Namecheap is a US based company. We comply with US court orders and subpoenas related to allegations against hosted content. In limited circumstances, as determined by Namecheap in its sole discretion, we may comply with courts and/or reporting mechanisms that exist outside of the US. This includes procedures that may apply to Copyright and Trademark claims. \u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>If you are outside of the United States and wish to report copy that you believe violates copyrights but does not fit within the framework of the DMCA or if you wish to report trademark violations regarding non-US trademarks, below are two mechanisms that may be available to you. To use either, you must be in the geographic jurisdiction to which it applies, the issue must be covered by the laws of that country and you must provide us with complete information regarding what you are reporting. \u003c/p>\n","innerContent":["\n\u003cp>If you are outside of the United States and wish to report copy that you believe violates copyrights but does not fit within the framework of the DMCA or if you wish to report trademark violations regarding non-US trademarks, below are two mechanisms that may be available to you. To use either, you must be in the geographic jurisdiction to which it applies, the issue must be covered by the laws of that country and you must provide us with complete information regarding what you are reporting. \u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>When submitting a report using these channels you must, at a minimum, provide:\u003c/p>\n","innerContent":["\n\u003cp>When submitting a report using these channels you must, at a minimum, provide:\u003c/p>\n"]},{"blockName":"core/list","attrs":{"ordered":true,"className":"gb-list-numeric"},"innerBlocks":[{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Reside in the country / area upon which contains the law that covers your claim.\u003c/li>\n","innerContent":["\n\u003cli>Reside in the country / area upon which contains the law that covers your claim.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Provide all the necessary details related to the law upon which you rely, this includes that the law is based in the requisite country and reference to the law. Namecheap assumes no responsibility for researching law that you have not included.\u003c/li>\n","innerContent":["\n\u003cli>Provide all the necessary details related to the law upon which you rely, this includes that the law is based in the requisite country and reference to the law. Namecheap assumes no responsibility for researching law that you have not included.\u003c/li>\n"]},{"blockName":"core/list-item","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cli>Provide all the facts to outline and establish a violation of the law you have referenced. This includes but is not limited to, links to copyright protected content, references to trademarks granted in the referenced country and copies of the trademarks, specific URLs where you allege the violations exist. Namecheap assumes no responsibility to for facts that you have not provided, this includes investigating full websites where you have not provided URLs.\u003c/li>\n","innerContent":["\n\u003cli>Provide all the facts to outline and establish a violation of the law you have referenced. This includes but is not limited to, links to copyright protected content, references to trademarks granted in the referenced country and copies of the trademarks, specific URLs where you allege the violations exist. Namecheap assumes no responsibility to for facts that you have not provided, this includes investigating full websites where you have not provided URLs.\u003c/li>\n"]}],"innerHTML":"\n\u003col class=\"gb-list-numeric\">\n\n\n\n\u003c/ol>\n","innerContent":["\n\u003col class=\"gb-list-numeric\">",null,"\n\n",null,"\n\n",null,"\u003c/ol>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>\u003cstrong>1. India\u003c/strong>. If you are in India and the matter involves hosted content that violates your copyrights under Indian law or which violate trademarks you hold in India, you may submit a notice using our Grievance Officer reporting channel: \u003ca href=\"mailto:GrievanceOfficer@Namecheap.com\">GrievanceOfficer@Namecheap.com\u003c/a>.\u003c/p>\n","innerContent":["\n\u003cp>\u003cstrong>1. India\u003c/strong>. If you are in India and the matter involves hosted content that violates your copyrights under Indian law or which violate trademarks you hold in India, you may submit a notice using our Grievance Officer reporting channel: \u003ca href=\"mailto:GrievanceOfficer@Namecheap.com\">GrievanceOfficer@Namecheap.com\u003c/a>.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>\u003cstrong>2. EU/EEA\u003c/strong>. If you are in the EU/EEA and the matter involved hosted content that violates your copyrights under the laws of a country covered by the DSA, violates your trademark rights for trademarks based in an EU/EEA country and deals with EU/EEA specific law, you may report the matter using our DSA Notice and Action Mechanism. In submitting a complaint, you must comply with all of the elements mandated by the DSA. Details regarding the DSA and the submission process may be found \u003ca href=\"https://www.namecheap.com/support/knowledgebase/article.aspx/10713/5/dsa-notice-action-mechanism-submission-guidelines/\">here\u003c/a>.\u003c/p>\n","innerContent":["\n\u003cp>\u003cstrong>2. EU/EEA\u003c/strong>. If you are in the EU/EEA and the matter involved hosted content that violates your copyrights under the laws of a country covered by the DSA, violates your trademark rights for trademarks based in an EU/EEA country and deals with EU/EEA specific law, you may report the matter using our DSA Notice and Action Mechanism. In submitting a complaint, you must comply with all of the elements mandated by the DSA. Details regarding the DSA and the submission process may be found \u003ca href=\"https://www.namecheap.com/support/knowledgebase/article.aspx/10713/5/dsa-notice-action-mechanism-submission-guidelines/\">here\u003c/a>.\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>\u003c/p>\n","innerContent":["\n\u003cp>\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>\u003cstrong>Further Questions & Contact Information\u003c/strong>\u003c/p>\n","innerContent":["\n\u003cp>\u003cstrong>Further Questions & Contact Information\u003c/strong>\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>If you have any questions about how Namecheap deals with trademark and copyright complaints, please contact us by email or regular mail at the following address:\u003c/p>\n","innerContent":["\n\u003cp>If you have any questions about how Namecheap deals with trademark and copyright complaints, please contact us by email or regular mail at the following address:\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>Namecheap Legal Department\u003cbr>4600 East Washington Street\u003cbr>Suite 300\u003cbr>Phoenix, AZ 85034\u003cbr>dmca@namecheap.com\u003c/p>\n","innerContent":["\n\u003cp>Namecheap Legal Department\u003cbr>4600 East Washington Street\u003cbr>Suite 300\u003cbr>Phoenix, AZ 85034\u003cbr>dmca@namecheap.com\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>\u003c/p>\n","innerContent":["\n\u003cp>\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>\u003cem>Last revised: April 24, 20\u003c/em>26\u003c/p>\n","innerContent":["\n\u003cp>\u003cem>Last revised: April 24, 20\u003c/em>26\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>\u003c/p>\n","innerContent":["\n\u003cp>\u003c/p>\n"]},{"blockName":"core/paragraph","attrs":[],"innerBlocks":[],"innerHTML":"\n\u003cp>\u003c/p>\n","innerContent":["\n\u003cp>\u003c/p>\n"]}],"seo":{"title":"Namecheap.com - Legal - Copyright and Trademark Policies","canonical":"https://www.namecheap.com/legal/general/copyright-trademark-policies/","breadcrumbs":[{"url":"https://www.namecheap.com/legal/general/copyright-trademark-policies/","text":"Copyright and Trademark Policies","id":61}],"schema":{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://www.namecheap.com/legal/general/copyright-trademark-policies/","url":"https://www.namecheap.com/legal/general/copyright-trademark-policies/","name":"Namecheap.com - Legal - Copyright and Trademark Policies","isPartOf":{"@id":"https://www.namecheap.com/legal/#website"},"datePublished":"2023-05-02T11:41:38+00:00","dateModified":"2026-04-24T09:40:30+00:00","author":{"@id":"https://www.namecheap.com/legal/#/schema/person/c77d132d8ef7cc1e3bac456661c0bfd5"},"description":"At Namecheap, we believe that the customer comes first. 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Copyright and Trademark Policies

At Namecheap, we have developed policies over the years which ensure that we respond responsibly to copyright and trademark complaints made to us regarding domains and hosted content, and that we do so in a manner that respects our customer. As such, our policies include notifying the customer of a complaint and forwarding the details of the complaint unless otherwise prohibited by law.

NOTICE:

Sharing Personal Information. When utilizing our copyright and trademark complaint procedures, you acknowledge and agree that Namecheap can share Your complaint with the relevant customer. You further attest that you are authorized to share with Namecheap all personal information contained therein and that such authorization includes Namecheap’s processing of said personal information. Processing shall include retention and disclosure as is useful or needed to otherwise address the submitted complaint as determined by Namecheap in its sole discretion.

No Rights Established. These policies do not create or establish third party rights, including rights as to customers, that are not otherwise established by applicable law. Namecheap reserves the right to determine, in its sole discretion, what laws are applicable to a given situation and whether the legal standards that apply to a submission have been met.

Copyright Complaints: DMCA

Copyright complaints may be submitted for website content that uses Namecheap hosting services. If a website does not use Namecheap as its hosting provider, Namecheap has no access to or ability to take action on the alleged infringing content. You must direct your complaint to the proper hosting provider.

Copyright claims are covered by the Digital Millennium Copyright Act (“DMCA”), whereby a copyright holder may issue a formal complaint known as a DMCA Takedown Notice. If you believe that you have a valid copyright claim related to a Namecheap customer, you may submit a DMCA Takedown Notice in accordance with this policy by sending an email to dmca@namecheap.com.

A. DMCA Takedown Notice.

If we receive a DMCA notice from a copyright holder regarding hosted content, we will follow the requirements set in place by the DMCA. When you submit a notice, you must make sure the notice is DMCA-compliant.

At a minimum, it must include:

Specification of Copyrighted Content. Identification of the work which is claimed to be copyrighted and infringed, or, if multiple copyrighted works at a single online site are covered by the notification, a representative list of such works at that site.
Location of Infringing Material. Identification of the material that is claimed to be infringing, or to be the subject of infringing activity, and that is to be removed, or access to which is to be disabled, and information reasonably sufficient to permit Namecheap to locate the material. This must include the specific URLs for each infringing instance.
Contact Information for the Complaining Party. Information reasonably sufficient to permit Namecheap to contact the complaining party, such as name, address, and telephone number, as well as facsimile number and email, if available, at which the complaining party may be contacted. This information must be provided within the DMCA Notice and it must provide a way for Namecheap and/or the respective customer to contact the complaining party.
Good Faith Statement. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
Statement Under Perjury. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the copyright owner of an exclusive right that is allegedly being infringed.
Signature. A physical or electronic signature of the complaining party or its agent.

Upon receipt, we will confirm that we provide website hosting services. If we do and the DMCA Takedown Notice is compliant with the mandated information (as outlined above), Namecheap will forward your DMCA Notice to our customer.

If the DMCA notice relates to content hosted on our servers, we will temporarily remove, or disable access to, the disputed content.

As per the DMCA guidelines, our customer has the opportunity to provide a DMCA Counter-Notice. If our customer has Counter-Noticed a DMCA Notice in reference to specific works, we will restore any disputed works promptly upon Counter-Notice (as described below) and provide you with a copy of such Counter-Notice.

Repeat Offenders. For successful DMCA Notice submissions, Namecheap will also consider whether the customer is a repeat offender. Namecheap will determine, in its sole discretion, whether a customer is a repeat offender under the DMCA.

B. DMCA Counter-Notice Procedure.

If Namecheap receives a proper DMCA Takedown Notice from a copyright holder, we will email a copy of the notice to our customer to provide them with the opportunity to submit a DMCA Counter-Notice. We will advise our customer of the following:

If Namecheap provides hosting services in respect of the disputed content, we will temporarily remove or disable access to that material due to notice of an alleged copyright infringement.

If you are a Namecheap customer and you believe that the identification of infringing content is in error, Namecheap suggests:

Contact the reporting copyright owner to resolve the matter. We recommend, as a first step, that you contact the reporter. If the reporting copyright owner agrees there is a mistake, they must email Namecheap at dmca@namecheap.com. The content which is the subject of the DMCA notice may then be reinstated.

Submit a DMCA Counter-Notice. If it is not possible to come to an agreement with the reporting copyright owner, you may submit a DMCA Counter-Notice to Namecheap within ten (10) business days of the date that you were provided with the DMCA Notice. The Counter-Notice is a legal document and must comply with the requirements of the DMCA.

It must include the following:

Contact Information. Contact information, including name, address, and telephone number, as well as facsimile number and email, if available.
Statement under Perjury. A statement, under penalty of perjury, that the party providing the Counter-Notice has a good faith belief that the material was removed or disabled as a result of mistake, or misidentification of the material to be removed or disabled.
Previous Location of Alleged Infringing Material. Identification of the material that has been removed, or to which access has been disabled, and the location at which the material appeared before it was removed or access was disabled.
Consent to Jurisdiction. A statement that the party providing the Counter-Notice consents to the jurisdiction of the United States District Court in which the address provided is located or, if that address is outside the United States, for the judicial district of Arizona, and that it will accept service of process from the complaining party or its agent.
Signature. A physical or electronic signature of the party providing the Counter-Notice or its agent.

By submitting a Counter-Notice to Namecheap, you waive any legal or equitable rights or remedies you have, or may have, against Namecheap with respect to the Counter-Notice, any claims regarding any aspect of the disputed content and its publication and/or Namecheap's action in implementing a takedown or re-establishing the content, and you agree to indemnify and hold Namecheap, and its owners/operators and/or affiliates, harmless to the fullest extent allowed by law regarding all matters relating to the sending of a Counter-Notice.

If our customer responds with a proper Counter-Notice, we will:

Provide a copy of that Counter-Notice to the complaining party.
Advise the complaining party that the disputed content will be reinstated in ten (10) business days unless Namecheap receives notice from the reporting copyright owner that he or she has filed an action against our customer under the DMCA in a court of competent jurisdiction for copyright infringement and is seeking a court order to restrain our customer from publishing the disputed content.
If Namecheap does not receive such notification from the complaining party, we will replace the removed material, or cease disabling access to it, in not less than ten (10) business days and not more than fourteen (14) business days from receipt of our customer’s Counter-Notice.

Trademark Complaints

Trademark complaints are outside the scope of a DMCA Takedown Notice. However, if you believe your trademark complaint may also constitute a copyright infringement, and it is published on a website using Namecheap’s hosting services, you may choose to submit your complaint according to the DMCA Takedown Notice procedure outlined above.

Below is Namecheap’s procedure for processing trademark complaints in various scenarios.

1. Domain Names + UDRP. If you believe that a domain name and its use violates your trademark, you may either pursue the matter in a U.S. court of law or have the matter adjudicated under the Uniform Domain Name Dispute Resolution Policy (“UDRP”) or, where available, the Uniform Rapid Suspension System (“URS”). These are the two forums for adjudicating such issues.

The UDRP is a mandatory administrative proceeding adopted by the Internet Corporation for Assigned Names and Numbers (“ICANN”) to resolve disputes regarding the registration of domain names. All ICANN accredited registrars are required to follow the UDRP. As an ICANN accredited registrar, Namecheap and its customers are bound by the UDRP. Nothing in this policy should be construed to modify or supersede the UDRP. More information regarding the UDRP is available here or here. Information about the URS is available here.

2. Non-Domain Related Trademark Claims: Hosted Content. If you believe that you have a trademark complaint that is not related to a domain name, and that does not fall under a copyright claim, you may submit a valid and formal notice of a trademark complaint as outlined below by sending an email to abuse@namecheap.com. When you submit a trademark complaint, you acknowledge and agree that we may forward your complaint to our customer. You further attest that you have authorization to share and instruct Namecheap to disclose any personal information contained therein and agree to hold Namecheap harmless for the processing of this personal information. It should include:

Details of the trademark or servicemark (“mark”) that is claimed to be infringed, including the registration number and jurisdiction or geographical area to which it applies.

The name, address and telephone number of the owner of the mark.
The goods and/or services covered by or offered under the mark.
A description of how you believe the mark is being infringed, including the precise location of the infringing mark.
Sufficient evidence that the owner of the website that is claimed to be infringing the mark is a Namecheap customer.

You should be aware that, while we may forward your complaint to our customer, Namecheap cannot take any further action without a court order or a decision from UDRP, or URS. However, you are welcome to address your notice to the domain owner directly. Their contact details can be found by using the Namecheap WHOIS tool: https://www.namecheap.com/domains/whois/

Note that the contact details of the domain owner may be hidden due to GDPR. In this case, you are welcome to click on the 'Contact domain holder' button and submit the corresponding form. For more information, visit the gdpr-info.eu website.

If the contact details are hidden by the WHOIS privacy protection service, feel free to send your email to the protected email address (like ****.protect@withheldforprivacy.com). It will be forwarded to the real email address of the domain holder. Please note that we do not guarantee that you will receive a response from our clients, as we cannot force them to enter into an email correspondence.

Please be informed that per our policy, WHOIS contact information protected by WithHeldForPrivacy protection service can be revealed only based on an official request from a court (refer to https://www.namecheap.com/legal/general/court-order-and-subpoena-policy/).

Hosted Content + Non-US Jurisdictions

Namecheap is a US based company. We comply with US court orders and subpoenas related to allegations against hosted content. In limited circumstances, as determined by Namecheap in its sole discretion, we may comply with courts and/or reporting mechanisms that exist outside of the US. This includes procedures that may apply to Copyright and Trademark claims.

If you are outside of the United States and wish to report copy that you believe violates copyrights but does not fit within the framework of the DMCA or if you wish to report trademark violations regarding non-US trademarks, below are two mechanisms that may be available to you. To use either, you must be in the geographic jurisdiction to which it applies, the issue must be covered by the laws of that country and you must provide us with complete information regarding what you are reporting.

When submitting a report using these channels you must, at a minimum, provide:

Reside in the country / area upon which contains the law that covers your claim.
Provide all the necessary details related to the law upon which you rely, this includes that the law is based in the requisite country and reference to the law. Namecheap assumes no responsibility for researching law that you have not included.
Provide all the facts to outline and establish a violation of the law you have referenced. This includes but is not limited to, links to copyright protected content, references to trademarks granted in the referenced country and copies of the trademarks, specific URLs where you allege the violations exist. Namecheap assumes no responsibility to for facts that you have not provided, this includes investigating full websites where you have not provided URLs.

1. India. If you are in India and the matter involves hosted content that violates your copyrights under Indian law or which violate trademarks you hold in India, you may submit a notice using our Grievance Officer reporting channel: GrievanceOfficer@Namecheap.com.

2. EU/EEA. If you are in the EU/EEA and the matter involved hosted content that violates your copyrights under the laws of a country covered by the DSA, violates your trademark rights for trademarks based in an EU/EEA country and deals with EU/EEA specific law, you may report the matter using our DSA Notice and Action Mechanism. In submitting a complaint, you must comply with all of the elements mandated by the DSA. Details regarding the DSA and the submission process may be found here.

Further Questions & Contact Information

If you have any questions about how Namecheap deals with trademark and copyright complaints, please contact us by email or regular mail at the following address:

Namecheap Legal Department
4600 East Washington Street
Suite 300
Phoenix, AZ 85034
dmca@namecheap.com

Last revised: April 24, 2026